Privacy Policy

Last updated: April 12, 2026

VideoDL ("we," "us," or "our") operates the videodl.app website and the VideoDL API (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

1.1 Account data

When you create an account or contact us for a trial, we collect:

Payment processing is handled by third-party payment processors; we do not store full credit card numbers on our servers.

1.2 API data

When you use the VideoDL API, we automatically collect:

1.3 Bulk Download service data

When you use the managed Bulk Download service (via dashboard, WhatsApp, or email), we collect:

1.4 Cookies and analytics

Our website uses essential cookies for session management and optional analytics cookies (such as Google Analytics) to understand how visitors interact with our site. You can disable non-essential cookies through your browser settings.

2. How We Use Your Information

We use collected information for the following purposes:

3. Data We Do NOT Collect

VideoDL acts as a processing intermediary. We do not store the video or audio content that you download through our Dashboard or API. Content is delivered directly to your specified cloud storage destination. We do not view, analyze, index, or retain copies of downloaded content.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

5. Data Retention

We retain account information for as long as your account is active. Usage logs and API request data are retained for 90 days for operational purposes, after which they are deleted. Billing records are retained as required by applicable tax and financial regulations.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.2+), encryption at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights (GDPR & CCPA)

Depending on your jurisdiction, you may request access to a copy of your data, correction of inaccuracies, deletion ("right to be forgotten"), or portability in a machine-readable format. To exercise any of these rights, email privacy@videodl.app, we'll respond within 30 days.

8. Children's Privacy

Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: